Write Effective Workplace Procedures

Transform a chaotic workplace into order with easy-to-follow work instructions. Clarity out of Complexity by Rosemary O’Donoghue shows you how to create concise Standard Operating Procedures (SOPs) that people will actually use.  It guides you through providing useful information, writing in straightforward language, and presenting in a structured layout that is easy to read. You are provided with a starting template that guides you to include the information needed. With procedures like these you can streamline your business processes, consistently train your people, and always provide top quality product and services.

Ebook available on Amazon.com.au, Smashwords and iBook or email rosemary.odonoghue@gmail.com for a printed copy AU$25 + postage. Print-on-demand now available in the U.S. on Amazon.com.

  • Learn to Write Effective Procedures – Training Course

    You have procedures but they’re long-winded, out-of-date and nobody uses them? Or your processes are not written down and everyone does their own thing? Start on the path to order and consistency with a 2-day procedure writing training course at your site where your team learn how to create effective procedures. What makes one procedure […]

    Read more...

  • Free SOP Template

    Looking for a simple template for work instructions and SOPs? Download your free SOP template here TW Procedure Template . Learn how to use it from my book Clarity out of Complexity: Writing Effective Business Procedures by Rosemary O’Donoghue, available on Amazon, or book a 2 day training course at your site. Need help? Call me (+61) […]

    Read more...

  • Going Lean: the First Step

    Where do you start your Lean program? Most Lean practitioners would agree that you need to start by engaging people. How to engage people, however, may depend on the situation, and the driver for change.

    Read more...

  • Eliminating your top frustrations

    What causes your business the most pain? What really irks you in terms of waste or annoyance? When we asked small business owners about their top frustrations, there were 2 topics that kept recurring:

    Read more...